Frequently asked questions
What are the advantages of "in-home" grooming?
Salon grooming can be stressful & frightening for many pets. If your pet is anxious, in-home grooming offers an alternative. Pets stay calmer in familiar settings. This is also a great option for people with limited transportation or limited time. No travel time, no drop-offs & pick-ups. We come to you!
Do I need to be home during the grooming session?
Yes and adult needs to be present during the appointment.
Will in-home grooming make a mess in my home?
While the grooming process does create some debris, we are comitted to leaving your home the way we found it. We bring all supplies, towels, dryers, etc. Your home will be tidy when we depart. If you are not completely satisfied, we will clean again.
Do you offer discounts for standing, repeat bookings?
We can offer a 10% discount to clients that commit to a standing, repeat booking for at least 6 months. (this can be bi-weekly, monthly, or every 6 weeks) over 6 months.
Do you charge a travel fee?
We only charge a travel fee for bookings more than 40 miles round trip. The fee will be $.30/per mile. For example: (40 miles X $.30 = $12.00). A travel fee of $12.00 will be added to your total bill.
How much notice do you need to cancel or reschedule an appointment?
check agreement for more details. Up to Snuff requires and minimum for 48 hours for cancelation. Emergencies are understood as long as communicated. Repeted missed appoinments will result in fees with rebooking or loss of priority.
What forms of payment do you accept?
Cash, Zelle, Venmo, Paypal, Cashapp, tap pay is also available